Proof, not promises.
One operating layer for FM contractors and maintenance desks. It logs into your CAFM and your clients’ portals like your best coordinator, and runs the job end to end.
Every operation runs on work someone assumed a person had to do by hand. We find every place a person is being used as the glue, prove the fix where it bleeds most, then roll the layer across the rest.
Rooted in facilities management. Thirty years running FM operations, the SLAs, the contractors, both sides of procurement. It’s why so much of what we build is for the FM world: we came from it.
See a real Diagnose, figures and all →
It starts the same way in almost every operation we’re called into ↓
You keep every system you already have. One layer signs in and works them the way your coordinator does, no API, no rip and replace.
…and whatever you buy next. There is nothing to integrate.
Nothing replaced. Nothing re-keyed.
You keep what works. The gaps stop being people.
The direction is the commitment. The figures are yours, measured on your own data in the Proof, before you commit to a build.
Before we build against an FM system we survey it with ProofMap. It learns an unfamiliar system read-only, asks the same 22 questions of every one, and marks unproven any answer it cannot point to on a captured screen. Unproven counts for nothing. Yours isn’t on the list? Give us a login.
Bespoke software has a reputation, and it’s mostly deserved. Long, expensive, and obsolete by the time it lands.
That’s not how this works. Everything sits on one engine we’ve already built and already proved. What changes for you is configuration, not code: your rules, your thresholds, your sites, your contractors, your approval points. We’re not starting from nothing, so you’re not paying for nothing.
Which means you get software shaped around how you actually work, at a price that would only buy you someone else’s product.
We don’t research your sector. We’ve worked in it.
A software vendor builds a product and hopes your process fits it. A consultant studies your process and hands you a recommendation. We do neither. We understood the work before we built anything, so the software was shaped by the operation rather than the other way round.
And when your client’s system has no way in, we work it the way your coordinator does, with a login, on the screen. Most software starts with “do you have an API?” We are the answer when you don’t.
Decades spent inside facilities management, construction, energy, bids and commercial operations, doing the work, not documenting it. That's the head start you're buying.
Anyone can say that. So here they are, doing it ↓
No slides. The desk at one end of the job, the proof at the other.
Both of these are that engine, configured against their systems, their field names, their rules. Both had to earn it: a fixed-price Proof before anyone signed for a build.
The job is raised in your client’s CAFM, and today somebody keys it into your system by hand. Your engineer completes it once. Then somebody keys the completion back the other way. Two manual crossings per job, every job. ProofSync closes the loop in both directions: it matches on the unique reference, never a guess, maps the fields, carries the certificates across, then reads the record back to prove it landed. Anything it cannot match with certainty is raised for a person rather than assumed. And when your client’s system has no API to talk to, it signs in and works the screens your coordinator would.
She answers your phone and your inbox, finds the job, and gives a real status against the SLA rather than “I’ll chase it and call you back”. She raises what needs raising, chases the contractor who has gone quiet, and escalates to one of your people the moment something carries commercial consequence. She works inside your client’s CAFM as a licensed user, on the same screens your coordinator uses, because that is the only way in when there is no API. Every decision is on the record: what she saw, the named rules that fired, what she did, and where she stopped.
Want this running through your whole operation?
Twenty minutes. We’ll show you where your people are being used as glue, and what it’s costing you.
The call coming in. The proof going back. Both ends of the FM job, and nobody re-keying in the middle.
The work arrives in your client’s system and the proof has to go back into it. Terri runs the desk; ProofSync returns the verified completion. Same architecture, same audit trail, opposite ends of the same job.
A maintenance helpdesk is a full-time coordinator that never gets to stop: answering calls, logging jobs, chasing contractors, watching SLAs. Calls interrupt other work all day, and out of hours a missed callout becomes a breach.
Terri is a software operator that runs your maintenance desk, an operator with a login, not a chatbot with a phone number. She takes the call, raises the job in the CAFM, sets priority and SLA, chases the contractor and escalates to a person when it needs judgement. Grounded in your estate, a licensed user on the CAFMs we have mapped, every action auditable.
Every completed job was entered twice: once by the engineer in the contractor's own system, then again by an administrator typing the same notes, times and certificates into the client's. Two rival platforms that will never talk to each other, and a person paid to be the bridge.
A verified sync that lifts the completed job into the matching job in the client's system, matched on its unique reference, never a guess. Every write is read back and checked, so anything that didn't land gets raised, not assumed.
Same engine, other work: bids, evaluation and programme scoping →
Where are your people stuck being the bridge?
Bring your systems and your worst headache. We’ll tell you straight what’s worth fixing first.
Build and Run go into your own cloud account wherever the job allows, so you decide where it lives and who gets near it. Where the job needs an outside provider, such as a live voice line, it’s named in the data processing agreement before it sees a byte of yours. Data shared for a Proof? Deleted when the engagement ends.
Your account, your walls. You decide where it lives and who gets through the door.
No mystery sub-processors. If a model or voice provider touches your data, you’ll have it in writing first.
The Proof Engine is how we work: the same four stages, every time.
You only go as far as the numbers justify.
We walk the whole operation, put a price on every manual workaround, and show you two fixes running on your own data. Your systems get surveyed field by field first, so the price is built on what they actually hold.
Take one real process. Build the working loop on the surveyed systems, not on assumptions about them. Quantify the return before you commit to a build.
Connect it properly to the business, secure it, deploy it, inside your own private cloud.
Monitor it, support it, improve it, and keep the return compounding.
A full sample report for an FM contractor running 2,500 jobs a month: every leak ranked and priced, every assumption on the page, the numbers we refused to price, and the roadmap with fixed prices. Then put in your own figures and see the same method sized to you.
Diagnose: we go through the whole operation, price every manual workaround, and show you two fixes running on your own data. Prove: pick one problem and we build the working fix, return measured, before you sign for a build. No deck. No obligation.
Diagnose, from £7,500, fixed before we start. Prove, £2,500, fixed, two weeks. Build is then a fixed price, quoted from what we found. Run is monthly, based on what’s live. No day-rate meter.